Record a Payment

Keeping track of payments

Record payments for a reservation

When you receive a payment on a guest, you can record it in CabinKey™.

Record Payment Click to enlarge

Recording a Payment

  • Go to Reservations > [SELECT RESERVATION].
  • Click the add Payment button.
  • The outstanding amount is pre-filled in the Amount field, but can be edited.
  • Select CASH, CHECK, or CARD (credit card).
  • Payment is selected by default. Optionally, you can choose to record a Refund.
  • Add a Note if you choose.
  • Select Notify Guest of Payment, if you want CabinKey™ to email the guest a copy of the payment details.
  • Select Deposit to classify payment as a deposit.
  • Today’s date is pre-filled in the Transaction Date field, but can be changed.
  • Click “Save”.

Delete a Payment

  • From the Reservation page, go to the Payments selection and click the red trash can on the payment line.
  • Or navigate to the Payments page and you can find the payment to delete.

You cannot delete payments received through Stripe. Contact CabinKey™ if you need to delete a Stripe payment