Reservation Detail

Reservation Detail

The complete picture of a single reservation. Every part of the order — unit stays, add-ons, purchases, payments — is editable from this one page.

Header

The order number, status, creation date, and top-level actions, including opening the Guest view — the guest-facing page for this reservation.

Guest

Who the reservation belongs to, with their contact information. Click through to the full guest page.

Totals

The order’s subtotal, fees, discounts, taxes, and total, along with payments made and the outstanding balance.

Collect Payment

Take a payment against the balance: charge a saved card, enter a new card, record cash or check, or send the guest a payment request.

Payments

Every payment recorded on this reservation, including deposits. Payments can be viewed, refunded, or deleted to correct mistakes.

Unit Stays

The units booked on this reservation. Expand a stay to adjust dates, guest mix, pets, or the nightly rate; check guests in and out; add a discount (percent or custom amount); and review the charge breakdown — base rate, extra people, pets, fees, discounts, and taxes. Add another unit stay from the units available for the dates.

Add-ons

Add-on rentals (boats, docks, equipment) attached to the reservation. Like unit stays, each can be edited, checked in and out, and discounted, and new add-ons can be added from what’s available for the dates.

Purchases

Sale items purchased on this reservation. Adjust quantity or price, or add a new purchase from your sale item catalog.