This Week in CabinKey (August 1, 2026)
Send a guest a quick email, clean up duplicate guest records, and more reliable payment requests
◀ Go BackThis Week in CabinKey
You can now send a guest a quick, one-off email straight from their reservation — no template setup required. Your guest list also got a cleanup tool that finds duplicate records and merges them in a couple of clicks. Payment requests are more dependable, and guest emails look sharper across the board.
Highlights
-
Quick emails to any guest
- Write a short note to a guest — a gate code, a weather heads-up, a thank you — and send it in your property’s email design without leaving the reservation.
- Open any reservation in your dashboard and look for the quick email option alongside the emails already sent.
-
Find and merge duplicate guests
- CabinKey now spots guests who have been entered more than once and lets you merge them into a single record, so history and contact details stay in one place.
- Find it on your Guests page.
-
Payment requests always go out
- Requesting a payment from a guest now reliably sends every time.
-
Better-looking guest emails
- Confirmations, arrival details, and itineraries render more consistently, with itinerary details laid out more clearly for your guests.
-
No more accidental bookings in the past
- Guests can no longer choose an arrival date that has already passed. You can still record past stays yourself from the dashboard.
-
A tidier dashboard
- Unit occupancy now sits with the rest of your unit settings instead of a separate tab, and reservation, sale item, and rate plan pages are easier to work with on a phone.
Under the Hood
- Money fields across the dashboard handle copy and paste more gracefully.
- Continued reliability and polish behind the scenes.
Published: