Need to combine two or more guests?
After a while of using CabinKey™
, it’s possible that you’ll notice you have more than one record for the same guest. This isn’t a problem, in CabinKey™
they can be combined into a single record.
Note: The first record you select will be the one that remains. All others will be merged into that first selected record.
Navigate to the Guest Management page
Select the record you want to keep
Then select the other records you would like to combine into the first record.
Click the “Merge Selected” button in the top right
Review the changes, then click Merge
All Emails, Phones, Addresses, Notes, and Reservations will be combined into one Guest record.
CAUTION: It’s not currently possible to UN-MERGE records, so be careful with this power.